The SERVPRO Network
It's all about teamwork. Customer satisfaction is our highest priority and the way we keep happy customers is to share the resources we have amongst each other. With 1,700 franchise locations nationwide, it is nearly impossible to have to turn away a job because a particular franchise is low on equipment, personnel, etc. Another SERVPRO location is minutes away, and always willing to help.
This is often the case with National Accounts as these commercial customers understand that there is a SERVPRO location at every one of their respective locations that can help service the account.
SERVPRO of High Point was recently tasked with helping a vape shop in the area that is a customer of another franchise in Florida. They had an employee test positive for COVID, and needed us to perform the Certified: SERVPRO Cleaned cleaning protocol at their store. Team work really helped solidify their relationship with this customer.