Importance of Contents Claim Inventory Service

12/1/2020 (Permalink)

What most people don't realize is that there are a lot of factors that go into the proper clean up and restoration of fire jobs.  For the property owner, it is a very stressful time as you can imagine, and SERVPRO of High Point takes the state of mind and feelings of the property owner very seriously. We always show extreme compassion when performing the clean up protocols. Not only is the property structure damaged, but so are their beloved contents. Part of the clean up process is what is called "contents claim inventory service". This entails detailed analysis of a property owner's treasured belongings. The process is as follows: taking photos of all household goods. Packing up all damaged contents. Transporting contents to SERVPRO of High Point facility. Sorting through all contents in determining salvageable from non salvageable contents. Photographing all non salvageable items for insurance purposes. Contacting property owner with non salvageable list. Encouraging property owners to come review, at our facility, the non salvageable items in case some of them may have sentimental value. Thoroughly clean all salvageable items, then carefully wrap them in packaging paper, putting them into new boxes. These possessions will be stored at our facility until the property is fully repaired and ready for move in. And of course lastly, SERVPRO of High Point will transport all salvageable inventory back to the property owner.