Toilet Overflow
Example of a toilet that overflowed onto a bathroom floor. Category 3 loss, biohazard. Biohazard losses often seem gross to those folks who do not deal with them on an almost daily basis. Especially when there's feces involved in the mitigation. This is where we utilize PPE in order to minimize the spread of germs. The family who lives here was very impressed with our excellent work ethic and attention to detail, so we achieved our goal of superior customer service. They said that they'd take a minute to give us a five star review on Google. This kind of appreciation means a lot to our Team.